I take my boys to see Peterborough United Football Club as and when we can. The Chairman of the club has recently been sharing his assessment of the performance this season which included comments relating to the lack of "heart" of the players; I'm guessing he means passion. At the start of the season, he had set out his expectations of goals to be scored, league position, even crowd attendances. What has happened has been somewhat different; new co-owners, new manager and inconsistent performances on the pitch. I think this kind of "hype" really does little to help the cause. Have goals for sure, "lead" by all means, show direction but there has to be a sense of realism.
It is the same with your driving school business. Have goals by all means but keep it real with the expectations. Reducing lesson cancellations, increasing test passes, recruiting instructors, increasing revenue; whatever the intent, there has to be something of substance behind the objective.
When an individual, organisation or football team can see that there is clarity of thinking, sound practices, and integrity behind the expectations, remarkable results occur. Growth occurs when surrounding conditions allow, encourage, assist it. Attempting to force particular outcomes without those necessary surrounding conditions is entirely amateur like in appearance and is very unhealthy.
People do not react kindly to the exerted pressure of unrealistic expectations. It makes them ill. It creates disharmony. It is very destabilising, mentally and physically.
Spare a thought on this subject when you next consider either your own goals for your driving school business or those of your pupil(s).
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