Friday, 11 December 2020

Willing and able to help

 

The mark of an instructor is what happens when a pupil is struggling.  In any profession, someone can "look good" when all is well, but it is when there are challenging circumstances in our day to day work that the more skilled are still able to achieve good results.  In our Franchise induction training, we dedicate a day of in-car practical training on this subject.  

A pupil may struggle to make progress when learning to drive for a variety of reasons.  As such, it is a skilled instructor who can identify a loss or decline in learning, and create a constructive dialogue with pupils to achieve goals.  Often this will come down to the 'lens' in which the pupil perceives things; so having an instructor who only deals with his or her own perceptions is really not much help.  In addition to that, it is one thing identifying an obstacle to learning, quite another to remove it.

But this is one of the areas where the BIG TOM Franchise really does help to support franchisees.  A successful driving school business relies on creating satisfied customers, and BIG TOM Driving School prides itself on being able to work with pupils who have a range of needs. So if you can demonstrate some of the skills that particularly help pupils who are struggling, then you are the kind of instructor that we are looking for.

1 comment: